Thy Data Center

Service management system for Dynamics AX is designed for companies that need efficient management tools for their internal and external service organizations. The service management system for Dynamics AX gives companies the information they need in order to ensure optimal customer support – and the customer satisfaction that this brings.

Service management for Dynamics AX brings a new level of efficiency to the administration and planning of field service jobs. Field service staff is on-line, and data for invoice generation is entered once – and only once. The system is designed for service companies working with everything from copy machines to mobile telephony, IT support, farm equipment and turnkey factories. Among its many functions, the system can keep track of service contracts, ad hoc service, planned service as well as guarantee management and historical data.

Preventative Maintenance for Dynamics AX was designed for companies with strategic focus on planned maintenance of production plant and equipment in order to ensure optimal production and delivery performance.

Reliable, stable production plant and machinery are prerequisites for companies that want to achieve as much as possible of their production time, prevent machine downtime, reduce workforce overtime and ensure on-time deliveries. The solution is integrated with MBS Dynamics AX modules for Inventory/Purchasing, Resources, Projects and Production Planning – as well as the Finance Module for asset depreciation or revaluation in connection with costs for maintenance and renovations.